
Support
If you'd prefer to manage your own shipping you can select the free local pickup option at checkout. You can then either pick your purchase up at no cost or arrange for an alternate shipping method. Please be aware that if you choose to manage your own shipping you will be responsible for any packing and/crating required to safely ship your purchase. Once you've coordinated shipping you can reach out to the seller to schedule a pickup date and time. The seller will hand over your purchase unpackaged and as is and the sale will be considered final upon pickup. Any damage or loss will be your responsibility.
Once they purchase is made the buyer has 14 business days to arrange a pick-up date. After the 14 days are up a recurring fee in the amount of $5.00 will added to the amount of the item purchased.
Free local pickup allows a buyer to reduce shipping costs by picking up the item from the seller in person.
After purchase, the buyer must contact the seller within five business days of their purchase to coordinate a pickup date and time. We will share the buyer and seller contact information so that you can coordinate a convenient time for pickup. Failure to coordinate local pickup within five business days could result in a cancellation of the order. The seller must ensure the item is prepared and available for pickup at the agreed-upon location, date and time. You will receive a Verification Code to present to the seller at time of local pickup.
We ask that the buyer inspect each item fully before completing a local pickup. All sales are final once the buyer takes possession of item. If you decide to cancel the order at pickup, you or your agent must reject the item at the time of pickup from the seller; do not take the item with you. Please contact powersurplus@att.net to let us know you did not accept the item and would like to initiate a return.
If you're interested in local pickup for an item that is not marked as such, please contact us. We'd be happy to find out if local pickup is possible.
The shipping method for each product is based on size as well as the seller's preference. The cost of shipping varies based on the item size and shipping method.
For Made-to-Order items, refer to the product description for lead times and delivery window specific to your item.
Additional charges may apply in some cases. This includes, but is not limited to, delivery locations that are not accessible by road, require a ferry ride, and/or for items that require special handling or equipment to complete delivery.
For all other items, please see below.
